Salesforce Certified Field Service Consultant & Partner

Salesforce Field Service Excellence

Transforming Field Service Operations for Maximum Impact

Schedule & Dispatch

EFFICIENCY

Schedule & Dispatch

Mobile Empowerment

Equip your technicians with the Salesforce Field Service mobile app for easy job assignment updates and work order management on the go.

Intelligent Scheduling

Optimize work order scheduling and technician dispatch based on skills, availability, and location, ensuring the right person is always assigned to the right job.

Efficient Navigation

Leverage real-time mapping and routing to help technicians navigate to job sites quickly and efficiently, reducing travel time and increasing productivity.

Predictive AI

Harness the power of AI to optimize scheduling, predict maintenance needs, and recommend actions, staying one step ahead of potential issues.

Work Order Management

STREAMLINE

Work Order Management

Inventory Control

Maintain accurate inventory levels and manage stock across multiple warehouses or trucks, ensuring technicians always have the parts they need.

Intelligent Dispatching

Manage all work order-related activities from a single, centralized location, promoting consistency and reducing errors.

Seamless Communication

Foster efficient communication between dispatchers, technicians, and customers, keeping everyone informed and on the same page.

Customer Empowerment

Provide customers with a user-friendly portal to view service history, schedule appointments, and communicate with technicians, enhancing transparency and trust.

Analytics & Reporting

INSIGHTS

Analytics & Reporting

Real-Time Visibility

Access real-time analytics and reporting on key performance indicators (KPIs) such as SLAs, technician utilization, and inventory levels, enabling data-driven decision-making.

Customizable Dashboards

Create personalized dashboards to monitor and analyze KPIs and other metrics that matter most to your business, providing a clear picture of your field service operations.

Trend Analysis

Dive into historical data to identify trends, patterns, and opportunities for operational improvement, continuously refining your processes.

Proactive Alerts

Set up automated alerts and notifications based on predefined triggers and thresholds, ensuring you stay informed and can take action when needed.

Integration

AMPLIFY

Integration

Seamless Salesforce Integration

Seamlessly integrate Salesforce Field Service with other Salesforce products for a holistic 360° view of your customers and operations.

Third-Party Compatibility

Connect with third-party applications, such as ERP systems and accounting software, to streamline data flow, automate invoicing, and maintain consistency across your business.

Custom Integrations

Leverage API access to integrate with custom or proprietary applications, ensuring Salesforce Field Service fits seamlessly into your existing technology stack.

Enhanced Efficiency

Reduce manual data entry and eliminate silos by connecting your systems, saving time, reducing errors, and enabling your team to focus on delivering exceptional service.

Testimonials

How a trusted partner makes all the difference…

“SPAR helped us define, analyze, and customize within our budget and timeline. Working with SPAR was an absolute pleasure and we were able to launch without a hitch!”

Nina Rosenbladt

Senior Director of Business Analytics at SI-BONE

“SPAR has been a true partner in everything from large development projects to day-to-day management. I could not have led my department without them.”

Melissa Phan

Senior Business Intelligence Analyst at NeoGenomics

"SPAR’s actions speak much louder than anything that's written in print… they have proven time and again to be reliable, knowledgeable, and transparent with my entire company… they've empowered me to remain trustworthy and communicate throughout my entire organization."

Dan Wagner

Chief Commercial Officer at Spark Biomedical

“SPAR brings their experience to help us think through the important details. We wouldn’t have been able to grow if not for the processes SPAR has helped us implement.”

Oliver Brouse

Corporate Controller at Earlens

“We had several calls with prospective partners and none of the others seemed to understand our goals and objectives. It was quite apparent that not only did SPAR understand but could relate their understanding back to us. Excellent partner, excellent outcome.”

Joey Len

Enovate Medical

resources

Latest Resources

Chatbots in Insurance

Beyond Policies: How Chatbots are Transforming the Insurance Industry

CRM ROI

October 5, 2023

min

Why Aren't You Seeing ROI on Your CRM Investment?

A Customer Relationship Management (CRM) system is a robust software platform paired with a strategic approach...

Serverless Architecture

April 20, 2023

min

What is Serverless Architecture and How does it work?

Serverless architecture is an approach designed to build and run applications and services without managing the servers.

Knowledge Management Strategy

February 2, 2023

min

What is a Knowledge Management Strategy and Why Does your Small or Medium-sized Business Need one?

There are many benefits to having a knowledge management strategy for a small or medium-sized business.

REIMAGINE YOUR FIELD SERVICE OPERATIONS WITH SALESFORCE

Unleash Your Field Service Team's Full Potential

Transforming Field Service Operations for Maximum Impact

Schedule & Dispatch

Work Order Management

Analytics & Reporting

Integration

Need Help with Field Service Lightning?

Our Solutions in Action

How a trusted partner makes all the difference…

Latest Resources

Beyond Policies: How Chatbots are Transforming the Insurance Industry

Why Aren't You Seeing ROI on Your CRM Investment?

What is Serverless Architecture and How does it work?

What is a Knowledge Management Strategy and Why Does your Small or Medium-sized Business Need one?

Let Us Help You with Your Journey

Pricing

REIMAGINE YOUR FIELD SERVICE OPERATIONS WITH SALESFORCE

Unleash Your Field Service Team's Full Potential

Transforming Field Service Operations for Maximum Impact

Schedule & Dispatch

Work Order Management

Analytics & Reporting

Integration

Need Help with Field Service Lightning?

Our Solutions in Action

How a trusted partner makes all the difference…

Latest Resources

Beyond Policies: How Chatbots are Transforming the Insurance Industry

Why Aren't You Seeing ROI on Your CRM Investment?

What is Serverless Architecture and How does it work?

What is a Knowledge Management Strategy and Why Does your Small or Medium-sized Business Need one?

Let Us Help You with Your Journey