Service Cloud

How we helped Summit Solar in saving more than $125,000 with automation of project management

company overview
  • Summit Solar leads the renewable energy sector, specializing in delivering cutting-edge solar solutions to promote sustainability
  • With a focus on a client-centric approach, Summit Solar tailors solar solutions to meet the unique needs and preferences of each customer
  • The company has incorporated innovative technologies into its solar solutions, ensuring efficiency, reliability, and a positive environmental impact
Location
Greenville, South Carolina
Industry
Renewable Energy Semiconductor Manufacturing
Employees
11-50
Working with SPAR since
Summit Solar
SPAR  by Numbers

1000

+

Completed Projects

15

Yrs

In the Industry

140

+

Metric 3

$100

m

Metric 3
1000
+
Completed Projects
20
+
Years in Business
6
+
Year Average Client Partnership
100
+
Technologies Supported

What’s a Rich Text element?

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Static and dynamic content editing

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

How to customize formatting for each rich text

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

challenges
  • Issues in managing resources and schedules
  • Difficult to analyze and maintain the data using excel and paper-based systems
  • Large number of photos needed to be attached to each project which took hours
  • Management system for employee tracking and the customer database was required

solutions
  • An automated process was created for managing project stages and dependencies using Salesforce’s Service Cloud
  • We implemented Firstsource Solutions to manage Work Orders and schedule resources
  • Extended Field Service Lightning mobile app for photo uploads/tagging and updates to clients was provided
results

Summit Solar saved more than $125,000 and 1000+ work hours, and was able to scale its growth across multiple states.

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