Salesforce Managed Services Partner for Support & Maintenance

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Expert Managed Services to Enhance Your Operations

Continuous Improvements

ENHANCEMENTS

Continuous Improvements

Tailored User Experience

We tailor the user interface and user experience to improve usability and productivity, including modifying layouts, color schemes, and branding to align with your style and preferences.

Seamless Updates

When Salesforce releases their scheduled enhancements 3 times each year, you can count on being up to date, and will never have to worry about your work being interrupted.

Seamless Third-Party Integration

We maintain your integration solutions with external systems and applications through these changes and updates to ensure there is no disruption to your enterprise’s seamless, efficient workflows.

Training & Adoption

EDUCATION

Training & Adoption

Customized Training Materials

We develop customized training materials tailored to your specific use cases, workflows, and business processes.

Ongoing User Training

We offer ongoing user training sessions to ensure clients remain up-to-date with the latest Salesforce features and best practices.

Hands-On Support

We provide hands-on support to help users resolve any issues and answer questions.

Automation & Optimization

STREAMLINING

Automation & Optimization

Workflow Automation

We help continuously automate your business processes with custom workflows and approval processes within Salesforce, reducing manual effort and increasing productivity.

Process Analysis and Optimization

SPAR’s process analysis and optimization methods help you with specialized reports and analysis to evaluate areas for optimization that can help streamline operations and enhance efficiency.

Custom Development

We work with you to develop and maintain targeted customizations that align with your business objectives and supercharge processes across marketing, sales, and service functions.

Support & Maintenance

CONTINUOUS CARE

Support & Maintenance

Helpdesk Support

Minimize downtime and ensure peak performance with our customizable helpdesk support, including up to 24/7 support backed by service SLAs. Our experts are always available to quickly resolve any issues, so you can focus on your business without worrying about technical disruptions.

Complex Solution Support

SPAR offers support for the complete range of Salesforce’s complex solutions, including Health Cloud, Field Service, CPQ, as well as custom-developed apps and apps from the AppExchange.

Security and Compliance

Our team is continuously trained on security standards and best practices as well as regulations like HIPAA, CCPA, GDPR, PCI, etc. to ensure that your Salesforce solutions and integrations remain secure and stay compliant with regulations and industry standards.

Testimonials

How a trusted partner makes all the difference…

“SPAR helped us define, analyze, and customize within our budget and timeline. Working with SPAR was an absolute pleasure and we were able to launch without a hitch!”

Nina Rosenbladt

Senior Director of Business Analytics at SI-BONE

“SPAR has been a true partner in everything from large development projects to day-to-day management. I could not have led my department without them.”

Melissa Phan

Senior Business Intelligence Analyst at NeoGenomics

"SPAR’s actions speak much louder than anything that's written in print… they have proven time and again to be reliable, knowledgeable, and transparent with my entire company… they've empowered me to remain trustworthy and communicate throughout my entire organization."

Dan Wagner

Chief Commercial Officer at Spark Biomedical

“SPAR brings their experience to help us think through the important details. We wouldn’t have been able to grow if not for the processes SPAR has helped us implement.”

Oliver Brouse

Corporate Controller at Earlens

“We had several calls with prospective partners and none of the others seemed to understand our goals and objectives. It was quite apparent that not only did SPAR understand but could relate their understanding back to us. Excellent partner, excellent outcome.”

Joey Len

Enovate Medical

resources

Latest Resources

Chatbots in Insurance

Beyond Policies: How Chatbots are Transforming the Insurance Industry

CRM ROI

October 5, 2023

min

Why Aren't You Seeing ROI on Your CRM Investment?

A Customer Relationship Management (CRM) system is a robust software platform paired with a strategic approach...

Serverless Architecture

April 20, 2023

min

What is Serverless Architecture and How does it work?

Serverless architecture is an approach designed to build and run applications and services without managing the servers.

Knowledge Management Strategy

February 2, 2023

min

What is a Knowledge Management Strategy and Why Does your Small or Medium-sized Business Need one?

There are many benefits to having a knowledge management strategy for a small or medium-sized business.

KEEP YOUR SALESFORCE PLATFORM RUNNING AT PEAK PERFORMANCE

Optimize Performance, Minimize Downtime

Expert Managed Services to Enhance Your Operations

Continuous Improvements

Training & Adoption

Automation & Optimization

Support & Maintenance

Need Help with Managed Services?

Our Solutions in Action

How a trusted partner makes all the difference…

Latest Resources

Beyond Policies: How Chatbots are Transforming the Insurance Industry

Why Aren't You Seeing ROI on Your CRM Investment?

What is Serverless Architecture and How does it work?

What is a Knowledge Management Strategy and Why Does your Small or Medium-sized Business Need one?

Let Us Help You with Your Journey

Pricing

KEEP YOUR SALESFORCE PLATFORM RUNNING AT PEAK PERFORMANCE

Optimize Performance, Minimize Downtime

Expert Managed Services to Enhance Your Operations

Continuous Improvements

Training & Adoption

Automation & Optimization

Support & Maintenance

Need Help with Managed Services?

Our Solutions in Action

How a trusted partner makes all the difference…

Latest Resources

Beyond Policies: How Chatbots are Transforming the Insurance Industry

Why Aren't You Seeing ROI on Your CRM Investment?

What is Serverless Architecture and How does it work?

What is a Knowledge Management Strategy and Why Does your Small or Medium-sized Business Need one?

Let Us Help You with Your Journey