A free toolkit for CX leaders accountable for AI outcomes: 15 expert interrogation prompts that pressure-test your decision and hand back the blind spots — before they surface themselves.

Most CX leaders assumed their roles before AI arrived. Now they answer for its outcomes — the bot's wrong answer, the vendor's silent model update, the deflection number that looks like success and feels like abandonment. Whether you chose the system or inherited it, you own what it does.

The risks that actually bite are rarely the ones on the risk register. They're the assumption nobody made explicit, the dependency each team thought the other owned, the "legal signed off" that covered a version that never shipped. You can't check the perspective you don't know you're missing — which is exactly why a checklist can't find it.

What's inside SPAR's Decision Interrogation Toolkit

• The Discovery Flow
  One guided interrogation that sweeps your decision across every angle — finance, security, legal, the frontline, the customer — and hands back a Blind-Spot Brief.
  
• Fifteen decision interrogation modules
  ‍Hard-to-satisfy experts, one perspective at a time: the CFO who follows every saving to the P&L, the CISO who assumes attack, the General Counsel who reads the liability cap first, the customer who never gets a seat in the room.
  
• The three-state blind spot brief
  ‍Every finding tagged UNSEEN, UNCLEAR, or ASSUMED — the most dangerous state, because it feels handled — with the specific person in your organization to take it to.
  
• Runs in your LLM of choice
  Paste any module into Claude, Gemini, ChatGPT, or whichever LLM you use. It asks one question at a time, pauses at a checkpoint, and writes the brief when you say so.